We understand that unexpected delays can happen. If you anticipate being late, please contact us as soon as possible. Clients arriving more than 15 minutes late will be considered as walk-ins, depending on availability.
Prices are subject to change without notice.
Gift cards are non-refundable and non-redeemable for cash. Gift cards are not valid with other promos and offers.
All services are non-refundable. Should you have any concerns regarding a service or technician, please inform our manager immediately. We are committed to addressing any issues and ensuring your satisfaction.
Our service is guaranteed within 7 days of service. Repair within this period is free of charge. After this period, repair charges will apply. This guarantee excludes regular nail polish.
Design changes after original service are not considered repairs and are not eligible for complimentary adjustments.
No ingrown removal is to be performed.
The use of bleach and latex gloves is common in our salon. Please inform our staff if you are allergic to any of these products.
Full payment is required prior to departure from the salon.
We are not responsible for any lost or damaged personal belongings.
We reserve the right to refuse service to anyone displaying inappropriate behavior, disrespect, or misconduct toward our staffs or other guests.
Registered Massage Therapy (RMT) Policy
All prices are subject to HST.
We provide direct billing for most insurance companies, allowing us to receive payment straight from your insurer.
Direct Billing Policy: Please note that while we bill most insurance companies directly, if a claim cannot be processed for any reason, the client is responsible for paying the full cost of the completed treatment.
RMT services are excluded from all promos and offers.
Did you know……
Massage therapy is covered by most employee group benefit plans.
These benefits do not carry over from year to year, meaning any unused amounts will be lost.
Many group benefits cover 80%-100% of the cost of your RMT visits.
